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contact@backyardbridals.com

Phone: +1 (205) 346-3308

Shipping Policy

The following are estimated processing and delivery times. We make every effort to fulfil orders as quickly as possible. 

If a package can’t be delivered due to an error entering your shipping address, backyardbridals.com is not responsible for any additional fees that may be incurred in order to reroute or reship the package.

How do I place an order?

We do not take orders on the phone for security reasons. To place an order, go to a product page, select the desired quantity of the item, and add it to your cart via the “Add to Cart” button. During checkout, you just need to enter or confirm your shipping address and credit/debit card information, then you can place your order

Shipping fee and Estimates Delivery Time

Country

Handling Time 

Transit Time

Shipping Rates

USA

0-1 (Mon – Fri) Days

2 -5 (Mon – Fri) Days

Free

Rest Of The World

0-2 (Mon – Fri) Days

5 -10 (Mon – Fri) Days

Free

Order cut off Time: 12:00 PM EST

Which shipping carriers do you use to ship?

All Shipments are done with FedEx.

Tracking Information:

We also provide tracking numbers for all orders. Once your order has been shipped, we will provide you with a tracking number that you can use to track the progress of your package. You will receive this tracking number via email within a day or as soon as it is made available by FedEx.

We understand the importance of knowing the status of your order, and we strive to provide you with transparent and reliable tracking information. If you have any questions or need assistance with tracking your order, please don’t hesitate to contact our customer support team. We’re here to help!

Can I ship to multiple addresses?

At this time, we cannot ship to multiple addresses in one order. Please place separate orders on backyardbridals.com to ship to different addresses. If you need assistance, please contact our Customer Service.

Wrong Address: 

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Change of Address:

If your item hasn’t yet been shipped, you may change your delivery address by emailing customer service at contact@backyardbridals.com. Please note that we are not obligated to ensure changes to the delivery address after the item has been shipped.

If you have any questions or require further assistance regarding the shipping policy, please do not hesitate to contact our customer support team.

CONTACT INFORMATION

Phone: +1 (205) 346-3308
Email: contact@backyardbridals.com
Address: 4424 Washington St, Boston, MA 02131, United States

We’re available from Monday through Friday, 9AM to 5PM EST.

Worldwide Shipping
Returns Accepted
Secure Checkout